Sample Resumes From HR Pros

Corporate Communications Manager Resume Example





Learn how to write to your Corporate Communications Manager Resume with this example.  Below we provide a sample Corporate Communications Manager resume that is designed to grab the attention of high profile employers.  This is a great resume that uses a profile at the beginning of the resume to summarize and brand the applicant as a “Corporate Communications Professional” to prime the reader and set the tone for how the rest of the document will be understood.

Notice also that in this example resume, the employment gaps are addressed.  The period of maternity leave is noted and thus the employer will not be left with guessing the reason for the gap in employment.  A tip for mothers or fathers returning to work, or anyone with a prolonged gap in employment is to always address it to the reader.  You may explain your employment gap in your resume, in your cover letter or both.

Lastly, this Corporate Communications Manager Resume example is fantastic because it not only starts off with a summary or profile but also leaves the reader with a summary!  Using a resume summary creates a lasting impression and gives you a valuable edge in the job market.

KYLEE RICHARDS

8855 Vancouver St                                                                              Telephone (H): 604-444-4444

Vancouver                                                                                               (Cell): 604-222-3333

British Columbia V9Y 4T9                                                                 Email: corp-comm@resume-example

OBJECTIVE

To secure a challenging management position in Business Improvement, Organizational Development or Change Management which allows me to use my background in Communications and Customer Relations.

CORPORATE COMMUNICATIONS PROFESSIONAL

  • A corporate strategist and key member of the management team with a solid understanding of the importance of working with teams to develop project, business and strategic plans.
  • An experienced and highly effective team leader who works with teams to plan, monitor and evaluate performance.

PROFESSIONAL EXPERIENCE:

May 2005 – Present Manager, Customer Relations, Corporate Communications

Citi Bank, New York, NY

  • As part of the Corporate Communications team responsible for corporate and customer issues management, including the development, management and implementation of strategic communication plans, policies, programs and materials.
  • Key responsibilities include development and implementation of crisis communication tools in response to corporate issues and proactively identifying emerging customer concerns and developing solutions.
  • Key accomplishments include enhancement and implementation of Coast Capital Savings’ “first-touch resolution” approach to leadership in addressing customer needs and concerns. Provided front-line staff with training and proactive tools and resources. Developed management reporting which enabled changes to policies and procedures based on customer feedback.

October 2003 – May 2005 Manager, Branch Administration, Corporate Services Branch

Non-Profit Cancer Society, Toronto

  • Reporting to the CFO, responsible for managing the smooth and efficient operation of administrative activities for the Corporate Services branch, including leadership of the legal department and management of a variety of special projects.
  • Key accomplishments include successfully overseeing the design and implementation of a new database to track active litigations, including identifying and improvement of all workflow processes and procedures.  Result was management reporting tools necessary to achieve several legal settlements.
  • Oversaw the implementation of a new purchasing card program including system upgrades, development of policies and procedures, and training.
December 2002 – October 2003 Maternity/Parental Leave
August 2002 – December 2002 Acting Manager, External Communications

Women’s and Children’s Hospital, Calgary

  • Responsible for external communications and issues management including the development of strategic communication plans, event coordination, and development of publications and displays in support of the new ILBC program.
August 2001 – August 2002

 Maternity/Parental Leave

December 2000 – August 2001

Manager, Corporate Affairs

Women’s and Children’s Hospital, Calgary

  • Reporting to the CEO, responsible for managing all aspects of the Executive Office including liaising with government officials, leading project teams, issues management, and coordinating production of various corporate reports. Key accomplishments include:
    • Coordination of quarterly management meetings which provided strategic direction, training, and coaching to achieve corporate goals.
    • Oversaw the implementation and communications planning of an organizational review and restructuring at the Executive level.

EDUCATION:

2007 Project Leadership, Management, and Communications Nexient Learning Inc. forSeattle University / University of British Columbia
2006 Managing Projects Nexient Learning Inc. forSFU Simon Fraser University
1998 Resolving Conflict in the Workplace Justice Institute of BC
1994 Bachelor of Arts Degree, Sociology University of Toronto
1989 Associate of Arts Diploma, Business Administration (Finance Option) Queens University

PROFESSIONAL SKILLS:

  • Exceptional organizational, coaching, mentoring, and leadership skills;
  • Excellent communication, listening, writing, and editing skills;
  • Strong analytical skills with ability to identify and problem-solve;
  • Exceptional multi-tasking skills; meets all deadlines;
  • Ability to work well under pressure, independently and member of a team;
  • Experienced liaison-builder with external and internal stakeholders and staff at all levels;
  • Sharp, quick learner, and highly motivated;

References are available upon request.

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